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Infrastructure

LAN SUPPORT Operators
Helpdesk Support (Level 1)
Desktop Support (Level 2)
Network Engineer (Level 3)
WAN Cisco Engineer
Voice / Comms Engineer
Network Designer
SENIOR Technical Architect
Solutions & Enterprise Architect
TECHNICAL SPECIALISTS Security Engineer
Security Consultant
Messaging Specialist
Citrix Engineer
Unix Administrator
Unix Consultant
MANAGEMENT ROLES Helpdesk Manager
Network Manager
IT Manager
TRAINING Training Delivery
Training Documentation
Training Management
Training Coordination
Training Change Management
Training Needs analysis
Training Analysts
Training Technical Writers